WELCOME TO RELIABLE STAIRLIFT ADVICE
Top tips for buying a stairlift
There’s a huge difference between an impulse buy and an informed decision. You could regret the first, or be rewarded by the second. That’s why our best advice for anyone buying stairlift is to book a home survey and quote. It will give you all the knowledge you need to make an informed choice and invest in the stairlift that’s right for you and your home.
Why buy direct from the manufacturer?
Buying direct from the manufacturer means you’re dealing with a stairlift specialist who understands the product inside out. You’ll save money by cutting out the middleman retailer and have the confidence of buying a brand new, fully-tested and warranted stairlift.
Brand New
A secondhand stairlift could save you a few dollars, but would you feel safe not knowing its history and condition? Buying a brand new stairlift direct from the manufacturer means it’s been built specifically for you and your home, installed by an expert engineer, and rigorously tested before leaving the factory and again as part of the installation.
Manufacturer's Warranty
A comprehensive Manufacturer’s Warranty will accompany your new stairlift. It covers the cost of any callouts, replacement parts and labour if you experience any problem in your first year of ownership. It also covers your first annual service. After that, you can arrange essential maintenance through an extended warranty or annual service agreement with the manufacturer.
Precise Pricing
Dealing direct with the manufacturer means you’ll be quoted a precise and complete price for your tailor-made stairlift. It will include stairlift installation and any necessary modifications or options agreed in advance during your home survey. Your free quote carries no obligation to buy and remains valid for up to a year, so you can make an informed decision in your own time.
RECCOMMENDED PROVIDER
Since it was founded in 1992, Acorn Stairlifts has grown to become a global force in the home mobility market. Its tried and trusted stairlifts are sold in around 80 countries, with an Acorn Stairlift installed somewhere in the world every eight minutes.
Award Winning
Acorn Stairlifts has earned global recognition for the engineering excellence of its stairlifts and its consistently high levels of customer care.
See their AwardsRave Reviews
Acorn Stairlifts continues to amass thousands of positive reviews on Trustpilot, where it holds an ‘Excellent’ five-star rating.
Read their ReviewsFree Virtual Survey
In response to the COVID-19 pandemic, Acorn Stairlifts developed a remote ‘Virtual Survey’ option for those who would prefer it.
What's a Virtual SurveyAward Winnning
Acorn recognises that the most important component of a home stairlift is the person who uses it. That’s why its award-winning stairlifts are designed and built to be extremely user-friendly, helping it become the first and only stairlift supplier awarded the Arthritis Foundation’s Ease of Use commendation. Acorn also puts customer care at the core of its business.
Independent reviews
Trustpilot is a leading online resource for independent customer reviews of businesses worldwide. Anyone can post a review on Trustpilot, giving their opinion – good or bad – of products or services they’ve received. Acorn Stairlifts is rated ‘Excellent’ on Trustpilot. If it receives a poor review, it takes action to contact the customer and try to resolve the issue.
Virtual Surveys
In some cases, a survey of your staircase can be undertaken remotely (over the phone) using a simple step-by step process in which you are guided by a stairlift expert. This ‘Virtual Survey’ is offered as a customer option and best suited to less complex staircases. You can, of course, still choose a conventional home visit, during which the surveyor will observe rigorous COVID-safe protocols.
We recommend Acorn Stairlifts to meet all you home stairlift needs in one place. It is the world’s biggest business dedicated solely to the manufacture, direct sale, installation and maintenance of home stairlifts. In addition to supplying high-quality, reliable stairlifts, Acorn has built an excellent reputation for customer care.
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